Remote UM Intake Specialist: Data Entry & Provider Support

BroadPath; United States; Remote; USD 35,000 - 50,000; Full time

Job summary

A leading remote health services provider is looking for Work from Home UM Assistants to manage referral and authorization requests. Responsibilities include processing demographic information, guiding providers on requirements, and ensuring excellent customer service. The ideal candidate has a high school diploma, experience in managed care, and strong communication skills. This full-time role offers a supportive remote working environment with a commitment to diversity and inclusion.

Qualifications

• Experience in managed care, preferably within a medical management department.
• Familiarity with healthcare environments is advantageous.
• Strong customer service skills and ability to work in a team.

Responsibilities

• Process incoming faxes and phone requests into the intake department.
• Confirm member eligibility for requested authorizations.
• Provide guidance to providers on authorization requirements.

Skills

Customer service skills

Phone etiquette

Ability to manage high call volumes

Proficiency in Windows applications

Education

High school diploma or equivalent

Some college coursework

Tools

PCs

Microsoft Word

Fax machines

Job description

A leading remote health services provider is looking for Work from Home UM Assistants to manage referral and authorization requests. Responsibilities include processing demographic information, guiding providers on requirements, and ensuring excellent customer service. The ideal candidate has a high school diploma, experience in managed care, and strong communication skills. This full-time role offers a supportive remote working environment with a commitment to diversity and inclusion.