Remote TyMetrix 360 Litigation Intake Pro

Greystar Worldwide, LLC; South Carolina; On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

Medical, Dental, Vision benefits

Disability & Life insurance

Paid time off & holidays

Housing discount with Greystar-managed

Sabbatical after long service

401(k) with company match

Job summary

Greystar Worldwide, LLC is seeking a Litigation Intake Specialist to carefully intake Service of Process and legal inquiries, then enter details into TyMetrix 360 and triage cases to the appropriate Greystar teams. You will work on the Triage Tiger Team within Legal Operations.

The role requires a strong paralegal background with 6+ years of experience, familiarity with civil litigation, and excellent written communication. Competitive benefits and a fast-paced environment are offered.

Qualifications

• Bachelor's degree required.
• Paralegal certification required.
• 6+ years of paralegal experience focusing on litigation intake or litigation team support.
• Experience with Legal Matter Management systems; TyMetrix 360 preferred.
• Strong knowledge of matter types such as demand letters, disputes, employment litigation, bankruptcy, housing, notices, etc.
• Attention to detail; ability to work in a high-volume, deadline-driven environment.
• Proficiency with Microsoft Office.
• Ability to prioritize in a fast-paced environment.

Responsibilities

• Follow documented SOPs and escalate when needed.
• Provide professional, client-focused responses using templates.
• Enter legal matters into TyMetrix 360.
• Assess matter type and stage and update with property details.
• Identify, calendar, and verify deadlines and events from Service of Process documents.
• Triage matters to correct Greystar employees using templates.
• Track responses for clean handovers to litigation team.
• Coordinate legal firm registration into TyMetrix 360.
• Support new users and assist with the legal matter management system.
• Support projects and other duties as assigned.

Skills

Attention to detail

Paralegal practice

Civil litigation knowledge

Ownership & accountability

Written communication

Process improvement

Education

Bachelor's degree

Paralegal certification

Tools

TyMetrix 360

Microsoft Office

Job description

Greystar Worldwide, LLC is seeking a Litigation Intake Specialist to carefully intake Service of Process and legal inquiries, then enter details into TyMetrix 360 and triage cases to the appropriate Greystar teams. You will work on the Triage Tiger Team within Legal Operations.

The role requires a strong paralegal background with 6+ years of experience, familiarity with civil litigation, and excellent written communication. Competitive benefits and a fast-paced environment are offered.