Remote Litigation Intake Specialist – Legal Ops

Greystar Real Estate Partners, LLC; South Carolina; Remote; USD 65,000 - 90,000; Full time

Benefits offered by this job

401(k) with company match

Paid time off

Sabbatical after 10 years

Employee assistance program

Life insurance

Job summary

Greystar Real Estate Partners, LLC is seeking a Litigation Intake Specialist to carefully intake Service of Process and legal inquiries, then enter details into TyMetrix 360 and triage cases to the appropriate Greystar teams.

You will work with the Triage Tiger Team in Legal Operations, handling inquiries from Greystar employees, residents, and property owners, ensuring timely and accurate matter management.

Qualifications

• Bachelor’s degree required.
• Paralegal certification required.
• 6+ years of paralegal experience with a focus on litigation intake or litigation team support.
• Experience with Legal Matter Management systems; TyMetrix 360 preferred.
• Strong knowledge of legal matter types such as demand letters, disputes, employment litigation, financial issues, habitability, housing, notices, subpoenas.

Responsibilities

• Follow SOP guides and team messaging library; escalate when needed.
• Provide professional email communications with client-oriented mindset.
• Enter legal matters into TyMetrix 360 accurately.
• Assess matter type and stage; update property details.
• Identify deadlines and court dates from Service of Process.
• Triage matters to the correct Greystar employees using templates.
• Track responses to ensure clean handovers to litigation team.
• Coordinate legal firm registration into TyMetrix 360.

Skills

Attention to detail

Paralegal practice knowledge

Civil litigation knowledge

Task ownership

Communication skills

Process improvement

Time management

MS Office

Education

Bachelor’s degree

Paralegal certification

Tools

TyMetrix 360

Job description

Greystar Real Estate Partners, LLC is seeking a Litigation Intake Specialist to carefully intake Service of Process and legal inquiries, then enter details into TyMetrix 360 and triage cases to the appropriate Greystar teams.

You will work with the Triage Tiger Team in Legal Operations, handling inquiries from Greystar employees, residents, and property owners, ensuring timely and accurate matter management.