Litigation Intake & Case Triage Specialist

Greystar; Florida; On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Paid Time Off

401(k) Matching

Job summary

Greystar is seeking a Litigation Intake Specialist to carefully intake Service of Process and legal inquiries, entering details into TyMetrix 360 and triaging cases to the appropriate team members.

The role requires a Bachelor's degree, a Paralegal certification, 6+ years of litigation intake experience, and strong communication and time-management skills to handle a fast-paced, deadline-driven environment.

Qualifications

• Bachelor’s degree is required.
• Paralegal certification is required.
• 6+ years of paralegal experience with a focus on litigation intake or litigation team support.
• Experience working with Legal Matter Management systems; TyMetrix 360 preferred.
• Strong knowledge of civil litigation procedures and related tasks.

Responsibilities

• Follow documented Team Standard Operating Procedure guides and escalate to supervisor for unique situations.
• Provide professional, template-based email responses with a client-relations mindset.
• Accurately enter legal matters into TyMetrix 360 for tracking and management.
• Assess matter type and stage; update matter details accordingly.
• Identify, calendar, and verify response deadlines, court dates, and related events.
• Triage matters to the correct Greystar employees using standardized templates.
• Track responses to ensure clean handovers to the litigation team.
• Coordinate legal firm registration into TyMetrix 360 (T360).
• Support new users of the legal matter management system.
• Support projects and duties as the team evolves.

Skills

Paralegal experience

Civil litigation

Time management

Professional communication

Education

Bachelor’s degree

Paralegal certification

Tools

TyMetrix 360

Microsoft Office

Job description

Greystar is seeking a Litigation Intake Specialist to carefully intake Service of Process and legal inquiries, entering details into TyMetrix 360 and triaging cases to the appropriate team members.

The role requires a Bachelor's degree, a Paralegal certification, 6+ years of litigation intake experience, and strong communication and time-management skills to handle a fast-paced, deadline-driven environment.