Remote Litigation Intake Specialist | TyMetrix 360 Expert

Greystar; United States; Remote; USD 55,000 - 75,000; Full time

Benefits offered by this job

Competitive benefits package

Paid time off

Housing discount for onsite team

Sabbatical after 10 years

Job summary

Greystar is seeking a Litigation Intake Specialist to carefully intake Service of Process and legal inquiries, recording details in TyMetrix 360, and triaging matters to the appropriate Greystar teams.

This role sits on the Triage Tiger Team within Legal Operations, handling inquiries from employees, residents, and owners, ensuring timely and accurate data entry and escalation when needed.

Qualifications

• Demonstrated accuracy in processing legal matters and data entry.
• Familiarity with civil litigation processes and deadlines.
• Experience with legal matter management systems preferred (TyMetrix 360).
• Strong written and verbal communication and professional email etiquette.

Responsibilities

• Follow SOPs and escalate as needed.
• Provide professional responses using templates and maintain client relations.
• Enter legal matters into TyMetrix 360 accurately and timely.
• Assess matter type and update property details in the system.
• Identify deadlines from documents and calendar them.
• Triaged matters using standardized templates and ensure clean handovers.

Skills

Attention to detail

Paralegal practice

Civil litigation knowledge

Time management

Excellent communication

Education

Bachelor’s degree

Paralegal certification

Tools

TyMetrix 360

Microsoft Office

Job description

Greystar is seeking a Litigation Intake Specialist to carefully intake Service of Process and legal inquiries, recording details in TyMetrix 360, and triaging matters to the appropriate Greystar teams.

This role sits on the Triage Tiger Team within Legal Operations, handling inquiries from employees, residents, and owners, ensuring timely and accurate data entry and escalation when needed.