Remote TV Sales & Campaign Coordinator

Graham Media Group; Detroit (MI); On-site; USD 42,000 - 64,000; Full time

Job summary

Graham Media Group is seeking a Sales Support Coordinator to assist the sales team with processing and fulfillment of sales orders, makegoods, schedule troubleshooting, billing resolution, program changes, and client reporting. You will support management, account executives, and the sales team to reach annual budgets across TV, Digital and New Business.

Qualified candidates will have at least 1 year in media sales, a marketing-related bachelor’s degree, strong communication and multi-tasking

Qualifications

• Minimum of 1 year of related work experience in media sales preferred or equivalent combination of education and experience
• Bachelor’s degree in marketing or related field preferred
• Strong verbal and written communication skills
• Strong organizational, multi-tasking and time management skills a must!
• A team player who can work with others toward common goals
• Adaptable and flexible with ability to shift focus on new priorities
• Ability to manage multiple projects and priorities simultaneously
• Ability to adhere to strict deadlines and complete work in a timely and accurate manner
• Understand Nielsen & ComScore ratings and impressions
• Experience in a television station’s sales/traffic department preferred
• Previous experience with Wide Orbit applications highly preferred
• Proficient in Microsoft Office Suite, especially Excel/spreadsheets and PowerPoint or presentation tools. Comfortable learning new software and processes as needed

Responsibilities

• Work closely with Account Executives to coordinate advertising campaigns
• Input and manage broadcast orders into Wide Orbit – for local, national, paid programming, pay-for-delivery, and political campaigns
• Work makegoods with buyers/agencies and input into order management systems
• Monitor network and station schedules for program changes
• Resolve billing discrepancies and assisting with collections
• Regularly monitor campaign performance to ensure clients’ goals are being met
• Pull TV post reports to ensure campaign delivery is on track
• Provide in-depth reporting tailored to each client’s goals and objectives
• Troubleshoot scheduling problems, preemptions and traffic issues
• Communicate with advertisers for video and traffic instructions, scheduling changes and campaign performance as needed. Encourage upsell opportunities where appropriate
• Serve as backup coverage for other national and/or local sales support as needed
• Provide reports for clients and management
• Establish and maintain high retention rates and a high level of customer satisfaction by exceeding customer expectations and proactively anticipating their shifting needs
• Responsible for Political order entry as well as maintaining our FCC files related to Political
• Other duties as assigned

Skills

Verbal and written communication

Organizational skills

Multitasking and time management

Team player

Adaptability and flexibility

Project management

Deadline driven

Nielsen & ComScore familiarity

Microsoft Office proficiency

Wide Orbit experience

Education

Bachelor’s degree in marketing or related field

Tools

Wide Orbit

Microsoft Excel

PowerPoint

Job description

Graham Media Group is seeking a Sales Support Coordinator to assist the sales team with processing and fulfillment of sales orders, makegoods, schedule troubleshooting, billing resolution, program changes, and client reporting. You will support management, account executives, and the sales team to reach annual budgets across TV, Digital and New Business.

Qualified candidates will have at least 1 year in media sales, a marketing-related bachelor’s degree, strong communication and multi-tasking