Sales Operations and Partnerships Coordinator

Firebrand Sports Media Sales and Advertising; New York (NY); On-site; USD 52,000 - 78,000; Full time

Job summary

Firebrand Sports Media Sales and Advertising is seeking a Sales & Operations Coordinator to enter, process, and manage advertising orders, ensuring accuracy across the campaign lifecycle.

You will collaborate with Sales, Operations, clients, and media partners to track orders, maintain campaign details, and communicate requirements clearly. The ideal candidate is organized, detail-oriented, and comfortable managing multiple priorities in a fast-paced sports media environment.

Qualifications

• Strong interpersonal skills to build relationships.
• Excellent written and verbal communication.
• Customer service experience with responsiveness and problem-solving.
• Strong organizational and time-management abilities.
• Ability to manage multiple orders, deadlines, and priorities.
• Proficiency with Excel and Google Workspace.
• Relevant experience in media/advertising or sports is beneficial.
• Bachelor's degree in Business, Marketing, Communications, or related field preferred.

Responsibilities

• Enter, process, and maintain advertising orders with accuracy.
• Review flight dates, impressions, CPMs, markets, networks, and programming.
• Maintain campaign and order records throughout the lifecycle.
• Track order status, changes, and outstanding items to meet deadlines.
• Review insertion orders for accuracy and consistency.
• Communicate campaign requirements across Sales, Operations and partners.
• Support campaign revisions including flight dates or creative changes.
• Assist with fulfillment and reconciliation of orders.
• Maintain organized files, trackers, and internal resources.
• Assist with weekly and monthly updates on orders and inventory.

Skills

Interpersonal skills

Written communication

Verbal communication

Customer service

Organizational skills

Time management

Multitasking

Excel

Google Workspace

Collaboration

Education

Bachelor's degree in Business, Marketing, Communications

Tools

Excel

Google Workspace

Job description

Firebrand Sports Media Sales and Advertising specializes in professional media sales and strategic partnerships across advanced video advertising and premium sponsorships. The company supports partners with tailored guidance on sales and organizational strategy, helping them maximize revenue and brand impact.

We are a team-first company that believes our best work happens when we support one another. We approach challenges by asking how we can help, sharing knowledge, and working together toward the same goals. We value collaboration, open communication, and creating an environment where everyone has the opportunity to learn, contribute, and grow alongside the company.

Role Overview

The Sales & Operations Coordinator is responsible for entering, processing, and managing advertising orders while ensuring accuracy throughout the campaign lifecycle. This role works closely with Sales, Operations, clients, and media partners to support order fulfillment, maintain campaign details, resolve discrepancies, and ensure information is accurately communicated across teams.

The ideal candidate is organized, detail-oriented, responsive, and comfortable managing multiple priorities in a fast-paced media environment. Experience in media, advertising sales, or sports media is beneficial.

Responsibilities

• Enter, process, and maintain advertising orders, ensuring all campaign information is complete and accurate.
• Review order details including flight dates, impressions, CPMs, markets, networks, programming, and other campaign specifications.
• Maintain accurate campaign and order records throughout the campaign lifecycle.
• Track order status, campaign changes, revisions, and outstanding items to ensure deadlines and client expectations are met.
• Review insertion orders and related campaign documentation for accuracy and consistency.
• Communicate campaign requirements and updates clearly across Sales, Operations, and external media partners.
• Support campaign revisions, including changes to flight dates, impressions, markets, programming, creative, or other order details.
• Assist with campaign fulfillment and reconciliation by confirming that final order and delivery information is accurately documented.
• Maintain organized files, trackers, and internal resources so campaign information is easily accessible across teams.
• Support weekly and monthly internal updates related to active orders, upcoming campaigns, inventory needs, and outstanding operational items.

Additional duties may include assisting with rate cards and sales materials, coordinating inventory and availability requests, supporting makegood and campaign adjustment processes, improving internal tracking workflows, maintaining standardized order documentation, and providing ad hoc operational support to Sales, Operations, and leadership.

We're looking for people who are willing to jump in, support their teammates, take ownership of their work, and celebrate shared success. If you're collaborative, supportive, eager to grow, and excited to be part of a team that succeeds together, we'd love to hear from you.

Qualifications

• Strong interpersonal skills and the ability to build positive working relationships with internal teams and external partners.
• Effective written and verbal communication skills, including professional email and presentation etiquette.
• Customer service or client support experience with an emphasis on responsiveness, follow-through, and solution-oriented problem-solving.
• Excellent organizational and time-management skills with strong attention to detail.
• Ability to manage multiple orders, deadlines, and priorities in a fast-paced environment.
• Proficiency with Microsoft Excel, Google Workspace, and similar business applications is preferred.
• Relevant experience in media, advertising, advertising sales, or sports-related industries is beneficial.
• Bachelor's Degree in Business, Marketing, Communications, or a related field is preferred.