Remote Tutor Operations Specialist

EDGE Tutor International; United States; Hybrid; USD 4,400 - 5,300; Full time

Benefits offered by this job

Remote-first culture

Flexible hours

30 days paid time off

HMO health coverage for employee and 1

Quarterly in-person meetings

Job summary

EDGE Tutor International seeks a Tutor Operations Support to coordinate daily lesson activities across global client accounts in a remote, flexible environment. You will monitor lessons, maintain data accuracy, and liaise with tutors, clients, and internal teams to keep operations smooth.

The ideal candidate has at least one year of administrative or operations experience, strong communication skills, and proficiency with G Suite.

Qualifications

• Minimum 1 year of work experience in administrative, operations, or support functions.
• Experience in customer support, client coordination, or education operations is preferred.
• Bachelor’s degree (completed or ongoing) in Business Administration, Education, or related field.
• Proficient in G Suite (Google Sheets, Docs, and Drive).
• Excellent written and verbal communication skills.
• Ability to work across multiple digital platforms, admin reports, and communication tools simultaneously.
• Tech-savvy and quick learner, able to adapt to new client systems and tools with minimal supervision.
• Ability to work independently with high accountability and attention to detail.

Responsibilities

• Monitor live lessons across multiple client platforms to ensure lessons start and end on time and that all lesson data is updated accurately.
• Capture, clean, and record data in structured formats for reports.
• Manage lesson substitutions, tutor coverage, and operational coordination.
• Respond to internal, client, and tutor messages clearly and professionally across various communication channels.
• Handle administrative and coordination tasks related to lesson support to support internal and client audits.
• Maintain daily reports, attendance logs, and performance records.
• Collaborate with internal teams to address operational issues or process gaps.
• Adhere to rotational shifts, including nights, weekends, and public holidays.
• Ensure service consistency and uphold operational standards defined by Edge Tutor and its clients.

Skills

G Suite proficiency

Strong communication

Multi-platform work

Detail-oriented

Independent worker

Education

Bachelor's degree (completed or ongoing) in Business Administration, Education, or related field

Tools

G Suite

Job description

EDGE Tutor International seeks a Tutor Operations Support to coordinate daily lesson activities across global client accounts in a remote, flexible environment. You will monitor lessons, maintain data accuracy, and liaise with tutors, clients, and internal teams to keep operations smooth.

The ideal candidate has at least one year of administrative or operations experience, strong communication skills, and proficiency with G Suite.