Remote Triage RN - Patient Care Advocate

Anacalifornia; California (MO); Hybrid; USD 54,000 - 156,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

Paid time off

Retirement plan

Wellness programs

Job summary

Oak Street Health is seeking a Clinical Call Center Triage Nurse to extend care beyond regular clinic hours, addressing patients' medical, social, and psychological needs telephonically.

The role requires delivering confident, patient-centered service, precise documentation, and coordination of appointments and transportation. It offers a full-time remote work arrangement with comprehensive benefits and opportunities for career development within the Triage RN team.

Qualifications

• Active, non-probationary Registered Nurse license in all OSH practice states.
• Proven ability to manage time and work autonomously with reliability.
• Commitment to delivering an unmatched patient experience on every call.

Responsibilities

• Provide confident and professional service to OSH patients.
• Follow prescription refill policy and document meticulously during calls.
• Schedule appointments and arrange transportation as needed.
• Check CareReq queues and ensure completions within scope.
• Maintain focus and reduce background distractions during calls.

Skills

Registered Nurse license

Remote work experience

Strong communication

Job description

Oak Street Health is seeking a Clinical Call Center Triage Nurse to extend care beyond regular clinic hours, addressing patients' medical, social, and psychological needs telephonically.

The role requires delivering confident, patient-centered service, precise documentation, and coordination of appointments and transportation. It offers a full-time remote work arrangement with comprehensive benefits and opportunities for career development within the Triage RN team.