Remote Treasury Management Support Specialist

First Citizens Bank; Columbia (SC); Remote; USD 42,000 - 68,000; Full time

Job summary

First Citizens Bank is seeking a Treasury Management Business Support Specialist in a remote capacity, eligible for hire in Georgia, Florida, North Carolina, and South Carolina. The role supports daily operating activities, handles inquiries, and ensures client satisfaction through accounted servicing, operations, and service support.

The position requires a high school diploma or GED and 2 years of experience in Operations, Support, or Customer Service, with preference for strong communication

Qualifications

• Customer service experience
• Strong communication skills
• Banking knowledge a plus

Responsibilities

• Account Servicing - Manages accounts, portfolios, or packages specific to line of business, including creation and termination.
• Operations - Performs various operational tasks that occur during customer, vendor, and associate inquiries.
• Service & Support - Develops relationships with customers, associates, or vendors to achieve business goals and streamline service experience.
• Business Proficiency - Provides knowledge in area of work. Assists in troubleshooting for both internal and external parties.

Job description

First Citizens Bank is seeking a Treasury Management Business Support Specialist in a remote capacity, eligible for hire in Georgia, Florida, North Carolina, and South Carolina. The role supports daily operating activities, handles inquiries, and ensures client satisfaction through accounted servicing, operations, and service support.

The position requires a high school diploma or GED and 2 years of experience in Operations, Support, or Customer Service, with preference for strong communication