Remote Treasury Operations & Client Support Specialist

First Citizens; Raleigh (NC); Remote; USD 32,000 - 46,000; Full time

Job summary

First Citizens Bank is seeking a remote Operations Specialist to support bank products and services. The role works with individuals to address issues, process requests, and ensure client satisfaction while operating 8am-5pm EST.

Remote eligibility is limited to Georgia, Florida, North Carolina and South Carolina. Key duties include account servicing, data entry, and handling inquiries; building relationships to streamline service.

Qualifications

• Requires High School Diploma or GED and 2 years of experience in Operations, Support, or Customer Service.

Responsibilities

• Accounts servicing and data entry across banking portfolios and packages.
• Handles inquiries and provides resolutions to customers and vendors.
• Maintains relationships to streamline service and supports promotion of bank products or services.
• Assists in troubleshooting and contributes to professional service delivery.

Skills

Customer Service

Communication

Education

High School Diploma or GED

Job description

First Citizens Bank is seeking a remote Operations Specialist to support bank products and services. The role works with individuals to address issues, process requests, and ensure client satisfaction while operating 8am-5pm EST.

Remote eligibility is limited to Georgia, Florida, North Carolina and South Carolina. Key duties include account servicing, data entry, and handling inquiries; building relationships to streamline service.