Remote Travel Support Specialist - Growth Path to Travel Advisor

Destination Careers; United States; Remote; USD 35,000 - 65,000; Full time

Benefits offered by this job

Remote work

Career growth

Travel discounts

Job summary

Destination Careers is seeking a Travel Support Specialist to assist with client communications, itinerary updates, and real-time travel issue resolution. This remote role offers a flexible schedule and opportunities to grow into senior travel advisory positions.

You will respond to inquiries, coordinate with airlines and hotels, confirm details, and maintain client records in our CRM while delivering white-glove service to our travelers.

Qualifications

• Experience in a travel agency or customer-support role.
• Strong attention to detail and excellent communication skills.
• Ability to work flexible hours, including evenings or weekends if needed.
• Tech-savvy and comfortable using booking platforms and CRMs.

Responsibilities

• Respond to client inquiries about existing or upcoming trips.
• Resolve travel issues (delays, cancellations, schedule changes) in real time.
• Communicate with airlines, hotels, and tour providers to make changes.
• Confirm itinerary details, send reminders, and provide travel tips.
• Document interactions and maintain client records in our CRM system.

Skills

Travel industry experience

Customer service

Communication skills

Attention to detail

Tools

CRM systems

Booking platforms

Job description

Destination Careers is seeking a Travel Support Specialist to assist with client communications, itinerary updates, and real-time travel issue resolution. This remote role offers a flexible schedule and opportunities to grow into senior travel advisory positions.

You will respond to inquiries, coordinate with airlines and hotels, confirm details, and maintain client records in our CRM while delivering white-glove service to our travelers.