Remote Travel Support Specialist - Path to Travel Advisor

Destination Knot; United States; Remote; USD 38,000 - 60,000; Full time

Benefits offered by this job

Remote work

Growth path into leadership roles

Travel discounts and development

Job summary

Destination Knot is seeking a Travel Support Specialist - Client Services to handle client communications, itinerary updates, and real-time travel issue resolution from a remote location.

You will respond to inquiries, coordinate with airlines and hotels, confirm itineraries, and maintain client records. The role emphasizes problem-solving, attention to detail, and delivering white-glove service with flexible hours, including evenings or weekends if needed.

Qualifications

• Strong communication skills and client service mindset.
• Excellent attention to detail in handling itineraries and updates.
• Ability to adapt to changing schedules and work flexible hours.
• Tech-savvy with booking platforms and CRMs.

Responsibilities

• Respond to client inquiries about existing or upcoming trips.
• Resolve travel issues (delays, cancellations, schedule changes) in real time.
• Communicate with airlines, hotels, and tour providers to make changes.
• Confirm itinerary details, send reminders, and provide travel tips.
• Document interactions and maintain client records in our CRM system.

Skills

Communication skills

Attention to detail

Problem-solving

Flexibility

Tools

Booking platforms

CRM systems

Job description

Destination Knot is seeking a Travel Support Specialist - Client Services to handle client communications, itinerary updates, and real-time travel issue resolution from a remote location.

You will respond to inquiries, coordinate with airlines and hotels, confirm itineraries, and maintain client records. The role emphasizes problem-solving, attention to detail, and delivering white-glove service with flexible hours, including evenings or weekends if needed.