Remote Travel Support Specialist — Client Care & Itineraries

Destination Careers; Alabama; On-site; USD 35,000 - 65,000; Full time

Benefits offered by this job

Remote work

Flexible schedule

Travel discounts

Professional development

Job summary

Destination Careers is seeking a Travel Support Specialist to assist with client communications, itinerary updates, and travel issue resolution in a remote environment. You’ll respond to inquiries, coordinate with airlines and hotels, and maintain accurate client records in our CRM while delivering white-glove service.

This role offers evenings/weekends flexibility and growth into advisory leadership, with travel discounts and ongoing professional development opportunities.

Qualifications

• Experience in a travel agency or customer support role.
• Strong attention to detail and excellent communication skills.
• Ability to work flexible hours, including evenings or weekends if needed.
• Tech-savvy and comfortable using booking platforms and CRMs.

Responsibilities

• Respond to client inquiries about existing or upcoming trips.
• Resolve travel issues (delays, cancellations, schedule changes) in real time.
• Communicate with airlines, hotels, and tour providers to make changes.
• Confirm itinerary details, send reminders, and provide travel tips.
• Document interactions and maintain client records in our CRM system.

Skills

Attention to detail

Communication skills

Problem-solving

Tools

CRM system

Booking platforms

Job description

Destination Careers is seeking a Travel Support Specialist to assist with client communications, itinerary updates, and travel issue resolution in a remote environment. You’ll respond to inquiries, coordinate with airlines and hotels, and maintain accurate client records in our CRM while delivering white-glove service.

This role offers evenings/weekends flexibility and growth into advisory leadership, with travel discounts and ongoing professional development opportunities.