Remote Travel Support Specialist — Flexible Scheduling

Hallford Travels; Kokomo (IN); Remote; USD 30,000 - 45,000; Full time

Benefits offered by this job

Flexible scheduling options

Access to travel industry training

Ongoing support from an experienced travel team

Travel industry perks and supplier discounts

Job summary

Hallford Travels is seeking a Customer Service Representative – Travel to join their remote team. You will support clients with travel inquiries, help coordinate arrangements, and guide them through their planning process.

The ideal candidate enjoys helping others and possesses strong communication skills. Responsibilities include answering client questions, maintaining accurate records, and providing ongoing support to travelers. This position offers flexible scheduling and access to travel industry training.

Qualifications

• Ability to provide excellent client support and coordinate travel arrangements.
• Experience in customer service or travel is beneficial but not mandatory.

Responsibilities

• Answer client questions regarding travel.
• Confirm reservations and important travel details with suppliers.
• Maintain accurate records of client interactions.
• Stay informed about travel promotions and updates.
• Assist clients before and after their travel.

Skills

Strong customer service and communication abilities

Ability to work independently in a remote setting

Comfort using email and online platforms

Strong organization and attention to detail

Positive attitude and professional communication style

Job description

Hallford Travels is seeking a Customer Service Representative – Travel to join their remote team. You will support clients with travel inquiries, help coordinate arrangements, and guide them through their planning process.

The ideal candidate enjoys helping others and possesses strong communication skills. Responsibilities include answering client questions, maintaining accurate records, and providing ongoing support to travelers. This position offers flexible scheduling and access to travel industry training.