Remote Travel Support Specialist | Flexible Hours

Hallford Travels; Sheridan (WY); Remote; USD 35,000 - 50,000; Full time

Benefits offered by this job

Remote work opportunity

Flexible scheduling options

Access to travel industry training

Ongoing support from an experienced travel team

Travel industry perks and discounts

Job summary

Hallford Travels is seeking a Customer Service Representative – Travel to support clients with travel inquiries and help coordinate arrangements. This remote role requires strong communication and customer service skills, with responsibilities including answering client questions, managing bookings, and providing ongoing support. Ideal candidates are organized, engaging, and capable of working independently while enjoying the perks of the travel industry. Flexible scheduling and training are provided.

Qualifications

• Strong customer service and communication abilities.
• Ability to work independently in a remote setting.
• Comfort using email and basic computer tools.

Responsibilities

• Answer client questions and provide helpful travel-related information.
• Communicate with travel suppliers to confirm reservations.
• Maintain accurate records of client interactions and travel bookings.
• Stay updated on travel promotions and destination information.
• Provide assistance to clients both before and after their travel.

Skills

Strong customer service and communication abilities

Ability to work independently in a remote setting

Comfort using email and basic computer tools

Strong organization and attention to detail

Positive attitude and professional communication style

Job description

Hallford Travels is seeking a Customer Service Representative – Travel to support clients with travel inquiries and help coordinate arrangements. This remote role requires strong communication and customer service skills, with responsibilities including answering client questions, managing bookings, and providing ongoing support. Ideal candidates are organized, engaging, and capable of working independently while enjoying the perks of the travel industry. Flexible scheduling and training are provided.