Remote Travel Planning & Support Specialist

Hallford Travels; Cary (NC); Remote; USD 35,000 - 50,000; Full time

Benefits offered by this job

Flexible scheduling options

Access to travel industry training and resources

Ongoing support from an experienced travel team

Travel industry perks and discounts

Job summary

Hallford Travels is looking for a Remote Travel Customer Support Specialist to assist clients with travel-related queries and arrangements. Ideal candidates should be friendly and service-oriented, with an ability to work independently in a remote setting.

This position offers great flexibility and access to travel industry training and perks. Responsibilities include providing customer service, coordinating travel options, and maintaining accurate records of client interactions.

Qualifications

• Demonstrated strong customer service skills.
• Ability to work effectively in a remote setting.
• Comfortable using basic computer tools.

Responsibilities

• Provide excellent customer service to clients planning travel.
• Assist with researching and coordinating travel options.
• Respond to client questions with helpful travel information.
• Communicate with travel suppliers to confirm reservations.
• Maintain accurate records of client interactions and bookings.
• Stay informed on travel promotions and updates.
• Provide support to clients before and after travel.

Skills

Strong customer service and communication skills

Ability to work independently in a remote environment

Comfortable using email and online platforms

Organized with strong attention to detail

Positive attitude and professional communication style

Job description

Hallford Travels is looking for a Remote Travel Customer Support Specialist to assist clients with travel-related queries and arrangements. Ideal candidates should be friendly and service-oriented, with an ability to work independently in a remote setting.

This position offers great flexibility and access to travel industry training and perks. Responsibilities include providing customer service, coordinating travel options, and maintaining accurate records of client interactions.