Remote Travel Support Specialist - Flexible Hours & Perks

Manatal; Los Angeles (CA); Remote; USD 38.000 - 60.000; Vollzeit

Benefits dieser Stelle

Travel perks and exclusive industry –f

Zusammenfassung

Manatal is seeking a Travel Customer Representative to support clients through their journeys, from booking to return. You will handle inquiries, updates, and issues with a focus on exceptional service, while working remotely with flexible scheduling.

The ideal candidate brings strong communication, travel industry experience, and a proactive, organized approach to managing bookings and policies. Join a supportive team and enjoy travel perks and industry discounts.

Qualifikationen

• Excellent verbal and written communication skills.
• Strong customer service experience, preferably in travel.
• Highly organized, dependable, and detail-oriented.
• Comfortable with technology and booking platforms.
• Willingness to work remotely with flexible scheduling.

Aufgaben

• Respond promptly and professionally to client inquiries via email, phone, and messaging platforms.
• Assist with travel bookings, changes, cancellations, and special requests.
• Provide accurate information about destinations, travel documents, and agency policies.
• Follow up with clients to confirm trip details and satisfaction.
• Handle concerns or complaints with empathy and problem-solving skills.

Kenntnisse

Verbal & written communication

Customer service

Organization & attention to detail

Tech proficiency

Travel interest

Remote work adaptability

Jobbeschreibung

Manatal is seeking a Travel Customer Representative to support clients through their journeys, from booking to return. You will handle inquiries, updates, and issues with a focus on exceptional service, while working remotely with flexible scheduling.

The ideal candidate brings strong communication, travel industry experience, and a proactive, organized approach to managing bookings and policies. Join a supportive team and enjoy travel perks and industry discounts.