Remote Travel Support Specialist

manatal-264; Los Angeles (CA); Remote; USD 42,000 - 56,000; Full time

Benefits offered by this job

100% remote work

Flexible scheduling

Travel perks and discounts

Training and growth opportunities

Job summary

manatal-264 is seeking a Travel Customer Representative to support clients from booking to return, answering inquiries, assisting with bookings, and sharing destination information to ensure a seamless travel experience.

The ideal candidate communicates clearly, provides friendly service, and stays organized while learning new booking systems. This is a remote position with flexible hours and opportunities for growth within the agency.

Qualifications

• Excellent verbal and written communication skills.
• Strong customer service experience, preferably in travel or hospitality.
• Organized, dependable, and proactive with a high attention to detail.

Responsibilities

• Respond promptly and professionally to client inquiries via email, phone, and messaging platforms.
• Assist with travel bookings, changes, cancellations, and special requests.
• Provide accurate information about destinations, travel documents, and agency policies.
• Follow up with clients to confirm trip details and satisfaction.
• Handle concerns or complaints with empathy and problem-solving skills.

Skills

Communication

Customer service

Travel knowledge

Attention to detail

Tech-savvy

Job description

manatal-264 is seeking a Travel Customer Representative to support clients from booking to return, answering inquiries, assisting with bookings, and sharing destination information to ensure a seamless travel experience.

The ideal candidate communicates clearly, provides friendly service, and stays organized while learning new booking systems. This is a remote position with flexible hours and opportunities for growth within the agency.