Remote Travel Support Specialist — Client Care & Itineraries

Destination Careers; Las Vegas (NV); On-site; USD 25,000 - 65,000; Full time

Benefits offered by this job

Remote work

Flexible schedule

Growth opportunities

Travel discounts

Professional development

Job summary

Destination Careers is hiring a Travel Support Specialist to assist with client communications, itinerary updates, and travel issue resolution in a remote role.

You will respond to inquiries, resolve delays and changes, coordinate with airlines and hotels, confirm itineraries, and maintain client records in our CRM with a white-glove approach. The position offers remote work and a flexible schedule, plus growth into travel advisor or team lead roles, and travel discounts.

Qualifications

• Previous experience in a travel agency or customer support role.
• Strong attention to detail and excellent communication skills.
• Ability to work flexible hours, including evenings or weekends if needed.
• Tech-savvy and comfortable using booking platforms and CRMs.

Responsibilities

• Respond to client inquiries about existing or upcoming trips.
• Resolve travel issues (delays, cancellations, schedule changes) in real time.
• Communicate with airlines, hotels, and tour providers to make changes.
• Confirm itinerary details, send reminders, and provide travel tips.
• Document interactions and maintain client records in our CRM system.

Skills

Travel industry

Customer support

Communication

Attention to detail

Flexible hours

Tools

Booking platforms

CRMs

Job description

Destination Careers is hiring a Travel Support Specialist to assist with client communications, itinerary updates, and travel issue resolution in a remote role.

You will respond to inquiries, resolve delays and changes, coordinate with airlines and hotels, confirm itineraries, and maintain client records in our CRM with a white-glove approach. The position offers remote work and a flexible schedule, plus growth into travel advisor or team lead roles, and travel discounts.