Remote Client Support Specialist (Travel)

Destination Careers; Boston (MA); Remote; USD 40,000 - 65,000; Full time

Benefits offered by this job

Remote flexibility

Travel perks

Professional growth

Supportive team

Job summary

Destination Careers is seeking a full-time Remote Client Support Representative to join our team. You will handle inquiries, resolve issues, and ensure client satisfaction across booking and travel experiences.

Responsibilities include managing support tickets, troubleshooting concerns, offering solutions, and maintaining professional communication with clients across multiple channels. Prior travel-industry exposure is a plus, but not required.

Qualifications

• Proficiency in Customer Support, Customer Service, and Customer Satisfaction.
• Strong communication to interact with clients.
• Experience in troubleshooting and resolving client issues promptly.
• Friendly, solutions-driven customer support.
• Strong organizational and time management to multitask.
• Tech-savvy and able to learn support tools.
• Travel industry experience is a plus but not required.

Responsibilities

• Handle support tickets across bookings and travel queries.
• Troubleshoot client issues and propose solutions.
• Maintain professional communication across channels.

Skills

Customer Support

Communication

Troubleshooting

Time Management

Tech-Savvy

Travel Industry

Job description

Destination Careers is seeking a full-time Remote Client Support Representative to join our team. You will handle inquiries, resolve issues, and ensure client satisfaction across booking and travel experiences.

Responsibilities include managing support tickets, troubleshooting concerns, offering solutions, and maintaining professional communication with clients across multiple channels. Prior travel-industry exposure is a plus, but not required.