Remote Travel Support Specialist - Bookings & Client Care

Remotetravelcareers; Chicago (IL); Remote; USD 42,000 - 54,000; Full time

Benefits offered by this job

Training and continuous support

Opportunities for advancement

Access to travel-related perks and industry discounts

Collaborative virtual team culture

Job summary

A remote travel support organization seeks a Virtual Travel Support professional to assist clients with their travel needs in a fully remote environment. You will provide guidance and manage travel-related requests, ensuring clients are informed and supported throughout their journeys. Ideal candidates should have strong communication skills and experience in customer service or travel support. This position offers opportunities for advancement and access to travel-related perks, fostering a collaborative virtual team culture.

Qualifications

• Experience in customer service, travel, hospitality, or virtual support roles preferred.
• Ability to learn booking systems and digital tools.
• Enthusiastic about travel and helping others travel with confidence.

Responsibilities

• Provide virtual support to clients via email, phone, and messaging platforms.
• Assist with travel bookings, itinerary updates, cancellations, and special requests.
• Track upcoming travel and proactively communicate with clients.

Skills

Strong written and verbal communication skills

Highly organized

Detail-oriented

Job description

A remote travel support organization seeks a Virtual Travel Support professional to assist clients with their travel needs in a fully remote environment. You will provide guidance and manage travel-related requests, ensuring clients are informed and supported throughout their journeys. Ideal candidates should have strong communication skills and experience in customer service or travel support. This position offers opportunities for advancement and access to travel-related perks, fostering a collaborative virtual team culture.