Remote Travel Support Specialist - Bookings & Client Care

Remotetravelcareers; San Jose (CA); Remote; USD 42,000 - 55,000; Full time

Benefits offered by this job

Training and continuous support

Opportunities for advancement

Access to travel-related perks

Collaborative virtual team culture

Job summary

A remote travel support company is seeking a Virtual Travel Support professional to provide assistance to clients in a fully remote environment. Responsibilities include managing travel-related requests, providing information on destinations, tracking itineraries, and addressing client concerns. Ideal candidates should have strong communication skills and a background in customer service or travel. The position offers training, access to travel perks, and a supportive virtual team culture.

Qualifications

• Previous experience in travel, hospitality, or virtual support roles preferred.
• Comfortable working independently in a remote environment.
• Enthusiastic about travel and helping others.

Responsibilities

• Provide virtual support to clients via email, phone, and messaging platforms.
• Assist with travel bookings, itinerary updates, and cancellations.
• Share information regarding destinations and travel requirements.
• Track upcoming travel and communicate with clients proactively.
• Address client questions and concerns promptly.

Skills

Strong written and verbal communication skills

Customer service experience

Organizational skills

Detail-oriented

Job description

A remote travel support company is seeking a Virtual Travel Support professional to provide assistance to clients in a fully remote environment. Responsibilities include managing travel-related requests, providing information on destinations, tracking itineraries, and addressing client concerns. Ideal candidates should have strong communication skills and a background in customer service or travel. The position offers training, access to travel perks, and a supportive virtual team culture.