Remote Travel Support Specialist - Bookings & Client Care

Remotetravelcareers; Salt Lake City (UT); Remote; USD 42,000 - 54,000; Full time

Benefits offered by this job

Access to travel-related perks and industry discounts

Collaborative virtual team culture

Opportunities for advancement

Job summary

A travel support company seeks a Virtual Travel Support professional to assist clients in a remote work-from-home environment. The role involves managing travel-related requests, providing guidance, and ensuring clients feel supported throughout their travel experience. Ideal candidates should have strong communication skills, organizational abilities, and prior experience in customer service or travel roles. The position offers comprehensive training, remote work benefits, and opportunities for growth within the organization.

Qualifications

• Previous experience in customer service, travel, hospitality, or virtual support roles preferred.
• Comfortable working independently in a remote, virtual environment.
• Willing and able to learn booking systems and digital tools.

Responsibilities

• Provide virtual support to clients via email, phone, and messaging platforms.
• Assist with travel bookings, itinerary updates, cancellations, and special requests.
• Share clear information regarding destinations, travel requirements, and internal processes.
• Track upcoming travel and proactively communicate with clients when necessary.
• Address questions or concerns promptly to maintain a positive client experience.

Skills

Strong written communication skills

Strong verbal communication skills

Highly organized

Dependable

Detail-oriented

Job description

A travel support company seeks a Virtual Travel Support professional to assist clients in a remote work-from-home environment. The role involves managing travel-related requests, providing guidance, and ensuring clients feel supported throughout their travel experience. Ideal candidates should have strong communication skills, organizational abilities, and prior experience in customer service or travel roles. The position offers comprehensive training, remote work benefits, and opportunities for growth within the organization.