Remote Travel Support Specialist - Bookings & Client Care

Remotetravelcareers; Columbus (OH); Remote; USD 40,000 - 60,000; Full time

Benefits offered by this job

Training and continuous support

Opportunities for advancement

Access to travel-related perks and discounts

Collaborative virtual team culture

Job summary

A virtual travel support company is seeking a Virtual Travel Support professional to assist clients with their travel needs in a fully remote environment. This role involves providing guidance, managing travel-related requests, and ensuring clients feel informed and supported throughout their journey. Ideal candidates possess strong communication skills, are detail-oriented, and have experience in customer service or travel. The position offers training, industry perks, and opportunities for advancement within the organization.

Qualifications

• Previous experience in customer service, travel, hospitality, or virtual support roles preferred.
• Comfortable working independently in a remote environment.
• Willing and able to learn booking systems and digital tools.

Responsibilities

• Provide virtual support to clients via email, phone, and messaging platforms.
• Assist with travel bookings and itinerary updates.
• Share information regarding destinations and travel requirements.
• Track upcoming travel and communicate with clients.
• Address questions promptly to maintain a positive client experience.

Skills

Strong written and verbal communication skills

Highly organized

Dependable

Detail-oriented

Customer service experience

Job description

A virtual travel support company is seeking a Virtual Travel Support professional to assist clients with their travel needs in a fully remote environment. This role involves providing guidance, managing travel-related requests, and ensuring clients feel informed and supported throughout their journey. Ideal candidates possess strong communication skills, are detail-oriented, and have experience in customer service or travel. The position offers training, industry perks, and opportunities for advancement within the organization.