Remote Travel Support Specialist - Bookings & Client Care

Remotetravelcareers; Madison (WI); Remote; USD 35,000 - 50,000; Full time

Benefits offered by this job

Access to travel-related perks and industry discounts

Training and continuous support

Opportunities for advancement

Job summary

A remote travel support company is seeking a Virtual Travel Support professional to provide assistance to clients in a fully remote environment. This role involves managing travel-related requests, offering guidance, and ensuring clients feel supported at every stage of their travel. Ideal candidates should have excellent communication skills and a background in customer service or hospitality. Opportunities for growth within the travel organization and access to travel perks are included.

Qualifications

• Previous experience in customer service, travel, hospitality, or virtual support roles preferred.
• Comfortable working independently in a remote, virtual environment.
• Willing and able to learn booking systems and digital tools.

Responsibilities

• Provide virtual support to clients via email, phone, and messaging platforms.
• Assist with travel bookings, itinerary updates, cancellations, and special requests.
• Track upcoming travel and proactively communicate with clients when necessary.

Skills

Strong written and verbal communication skills

Organizational skills

Customer service experience

Job description

A remote travel support company is seeking a Virtual Travel Support professional to provide assistance to clients in a fully remote environment. This role involves managing travel-related requests, offering guidance, and ensuring clients feel supported at every stage of their travel. Ideal candidates should have excellent communication skills and a background in customer service or hospitality. Opportunities for growth within the travel organization and access to travel perks are included.