Remote Travel Support Specialist - Bookings & Client Care

Remotetravelcareers; Raleigh (NC); Remote; USD 38,000 - 52,000; Full time

Benefits offered by this job

Training and continuous support

Opportunities for advancement

Access to travel-related perks and industry discounts

Collaborative virtual team culture

Job summary

A remote travel support company is seeking a Virtual Travel Support professional to assist clients with their travel needs in a fully remote setting. Key responsibilities include providing virtual support, managing travel bookings, and ensuring a positive client experience. The ideal candidate is detail-oriented, has strong communication skills, and is enthusiastic about travel. The position offers opportunities for advancement, travel-related perks, and a collaborative virtual team culture.

Qualifications

• Previous experience in customer service, travel, hospitality, or virtual support roles preferred.
• Highly organized, dependable, and detail-oriented.
• Comfortable working independently in a remote, virtual environment.

Responsibilities

• Provide virtual support to clients via email, phone, and messaging platforms.
• Assist with travel bookings, itinerary updates, cancellations, and special requests.
• Share clear information regarding destinations and travel requirements.
• Track upcoming travel and proactively communicate with clients.
• Address questions or concerns promptly to maintain a positive client experience.

Skills

Strong written and verbal communication skills

Customer service experience

Organizational skills

Attention to detail

Ability to learn booking systems

Comfortable working in a virtual environment

Job description

A remote travel support company is seeking a Virtual Travel Support professional to assist clients with their travel needs in a fully remote setting. Key responsibilities include providing virtual support, managing travel bookings, and ensuring a positive client experience. The ideal candidate is detail-oriented, has strong communication skills, and is enthusiastic about travel. The position offers opportunities for advancement, travel-related perks, and a collaborative virtual team culture.