Remote Travel Support Specialist

Rudybtravel; San Angelo (TX); Remote; USD 38,000 - 52,000; Full time

Benefits offered by this job

100% remote work

Travel perks

Industry discounts

Training and development

Job summary

Rudyb Travel is seeking a Remote Travel Customer Service Representative to support clients through every stage of their travel journey. In this client-facing role, you will be a trusted contact—from initial booking through post-trip follow-up—ensuring a seamless, personalized experience.

The position is 100% remote, offering travel perks, ongoing training, and opportunities for professional growth within a collaborative team environment.

Qualifications

• Excellent verbal and written communication skills.
• Customer service experience in travel, hospitality, or related fields.
• Strong organizational skills and attention to detail.
• Comfortable using technology and learning new booking systems.
• Reliable, proactive, and able to manage multiple requests.
• Genuine interest in travel and helping clients plan memorable experiences.

Responsibilities

• Respond promptly and professionally to client inquiries via phone, email, and messaging platforms
• Assist with luxury and leisure travel bookings, including changes, cancellations, and special requests
• Provide accurate and timely information regarding destinations, travel requirements, and agency policies
• Coordinate booking details and confirm itineraries to ensure accuracy and client satisfaction
• Proactively follow up with clients before and after travel to ensure a positive experience
• Address client concerns with empathy, professionalism, and solution-oriented thinking

Skills

Excellent communication

Customer service

Organization

Tech-savvy

Multitasking

Travel interest

Tools

Booking platforms

Job description

Rudyb Travel is seeking a Remote Travel Customer Service Representative to support clients through every stage of their travel journey. In this client-facing role, you will be a trusted contact—from initial booking through post-trip follow-up—ensuring a seamless, personalized experience.

The position is 100% remote, offering travel perks, ongoing training, and opportunities for professional growth within a collaborative team environment.