Remote Travel Service Specialist

Rudybtravel; Rowlett (TX); Remote; USD 36,000 - 48,000; Full time

Benefits offered by this job

Remote work

Travel perks

Professional growth

Training & development

Job summary

Rudyb Travel is seeking a Travel Customer Service Representative (Remote) to support clients through every stage of their travel journey. You will be the trusted contact from booking through post-trip follow-up, delivering a seamless, personalized experience.

The role is ideal for detail-oriented, service-driven individuals who are passionate about travel, hospitality, and client satisfaction, working in a 100% remote environment with ongoing training and travel industry discounts.

Qualifications

• Excellent verbal and written communication skills.
• Customer service experience in travel, hospitality, or service roles.
• Strong organizational skills and attention to detail.
• Comfortable using technology and learning new booking platforms.
• Reliable, proactive, and able to manage multiple requests.

Responsibilities

• Respond promptly and professionally to client inquiries via phone, email, and messaging platforms.
• Assist with luxury and leisure travel bookings, including changes, cancellations, and special requests.
• Provide accurate and timely information regarding destinations, travel requirements, and agency policies.
• Coordinate booking details and confirm itineraries to ensure accuracy and client satisfaction.
• Proactively follow up with clients before and after travel to ensure a positive experience.
• Address client concerns with empathy, professionalism, and solution-oriented thinking.

Skills

Communication skills

Customer service

Organizational skills

Tech-savvy

Reliable & proactive

Travel enthusiasm

Job description

Rudyb Travel is seeking a Travel Customer Service Representative (Remote) to support clients through every stage of their travel journey. You will be the trusted contact from booking through post-trip follow-up, delivering a seamless, personalized experience.

The role is ideal for detail-oriented, service-driven individuals who are passionate about travel, hospitality, and client satisfaction, working in a 100% remote environment with ongoing training and travel industry discounts.