Remote Travel Support Specialist

Hallford Travels; Jacksonville (NC); Remote; USD 32,000 - 42,000; Full time

Benefits offered by this job

Remote work

Training resources

Travel discounts

Team support

Job summary

Hallford Travels is seeking a Remote Customer Service Representative – Travel to assist clients with travel-related inquiries and coordinate arrangements from a home office.

You’ll respond to questions, confirm reservations with suppliers, and maintain accurate records while delivering friendly, professional service. Previous travel industry experience is helpful but not required; training and ongoing support are provided.

Qualifications

• Strong customer service and communication abilities.
• Ability to work independently in a remote setting.
• Comfort using email, online platforms, and basic computer tools.
• Strong organization and attention to detail.
• A positive attitude and professional communication style.
• Previous travel or customer service experience is helpful but not required.

Responsibilities

• Answer client questions and provide travel-related information.
• Communicate with travel suppliers to confirm reservations and details.
• Maintain accurate records of client interactions and bookings.
• Stay updated on travel promotions and destination information.
• Provide assistance before and after travel.

Skills

Customer service

Communication skills

Remote work

Organization

Attention to detail

Professional communication

Job description

Hallford Travels is seeking a Remote Customer Service Representative – Travel to assist clients with travel-related inquiries and coordinate arrangements from a home office.

You’ll respond to questions, confirm reservations with suppliers, and maintain accurate records while delivering friendly, professional service. Previous travel industry experience is helpful but not required; training and ongoing support are provided.