Remote Travel Support Specialist

Inspired; Trenton (NJ); Remote; USD 42,000 - 54,000; Full time

Benefits offered by this job

Travel perks and exclusive industry discounts

Flexible scheduling

Ongoing training and supportive team environment

Job summary

A travel service agency is seeking a Travel Customer Representative to support clients throughout their travel journey. The role involves responding to inquiries, assisting with bookings, and ensuring client satisfaction. We're looking for candidates with strong communication skills, a customer service background, and a passion for travel. This position offers 100% remote work with flexible scheduling and growth opportunities within the agency. Join us and help create unforgettable travel experiences!

Qualifications

• Experience in customer service, preferably in travel or hospitality.
• Ability to handle concerns or complaints with empathy.
• High attention to detail and proactive work ethic.

Responsibilities

• Respond to client inquiries via email, phone, and messaging.
• Assist with travel bookings, changes, and cancellations.
• Provide information about destinations and agency policies.
• Follow up with clients to confirm trip details.
• Handle client concerns professionally.

Skills

Excellent verbal and written communication skills

Strong customer service experience

Organized and dependable

Comfortable with technology

Passion for travel

Job description

A travel service agency is seeking a Travel Customer Representative to support clients throughout their travel journey. The role involves responding to inquiries, assisting with bookings, and ensuring client satisfaction. We're looking for candidates with strong communication skills, a customer service background, and a passion for travel. This position offers 100% remote work with flexible scheduling and growth opportunities within the agency. Join us and help create unforgettable travel experiences!