Remote Travel Support Specialist

Remote Careers; Seattle (WA); Remote; USD 21,000 - 30,000; Full time

Job summary

Remote Careers, a U.S.-based travel agency, is seeking a Customer Service Representative to support clients throughout the travel planning process in a fully remote environment. You will handle inquiries, reservations, and general service with professionalism.

Ideal candidates are organized, customer-focused, and comfortable working in a fast-paced remote setting. Training and onboarding are provided, with flexible scheduling based on business needs.

Qualifications

• Customer service or client support experience preferred
• Strong verbal and written communication skills
• Excellent organizational and multitasking abilities
• Comfortable using online systems and communication tools
• Reliable internet connection and professional remote work setup
• Ability to work independently while remaining team-oriented

Responsibilities

• Respond to customer inquiries via phone, email, and online platforms
• Assist clients with travel-related questions and reservations
• Provide accurate information regarding itineraries, policies, and services
• Maintain organized customer records within company systems
• Resolve customer concerns professionally and efficiently
• Collaborate with team members and travel partners as needed to deliver a positive customer experience

Skills

Customer service

Communication skills

Remote work

Organizational multitasking

Independent worker

Tools

CRM software

Email platforms

Online collaboration tools

Job description

Remote Careers, a U.S.-based travel agency, is seeking a Customer Service Representative to support clients throughout the travel planning process in a fully remote environment. You will handle inquiries, reservations, and general service with professionalism.

Ideal candidates are organized, customer-focused, and comfortable working in a fast-paced remote setting. Training and onboarding are provided, with flexible scheduling based on business needs.