Remote Travel Support Specialist

Professional Travel Group; Illinois; On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Flexible remote work

Structured onboarding

Growth opportunities

Supportive team

Job summary

Professional Travel Group is seeking a dependable Client Support Specialist to assist with travel-related inquiries, coordination, and client support. This remote role focuses on providing timely assistance and ensuring a smooth travel planning experience for clients.

The position is work-from-home and suitable for organized individuals who thrive in a client-focused environment, with opportunities for growth based on performance.

Qualifications

• Strong communication and customer service skills.
• Excellent organizational and time management abilities.
• Ability to work independently in a remote environment.
• Detail-oriented with strong follow-through.
• Comfortable using email, online platforms, and scheduling tools.

Responsibilities

• Respond to client inquiries related to travel services, scheduling, and reservations
• Assist with coordinating travel details based on client needs and preferences
• Provide clear updates, confirmations, and follow-ups
• Maintain accurate records of client interactions and requests
• Support the booking and coordination process to ensure accuracy and efficiency
• Help deliver a consistent and positive client experience

Skills

Customer service

Communication

Time management

Remote work

Attention to detail

Email tools

Tools

Scheduling tools

Job description

Professional Travel Group is seeking a dependable Client Support Specialist to assist with travel-related inquiries, coordination, and client support. This remote role focuses on providing timely assistance and ensuring a smooth travel planning experience for clients.

The position is work-from-home and suitable for organized individuals who thrive in a client-focused environment, with opportunities for growth based on performance.