Remote Travel Support & Planning Specialist

Professional Travel Group; California (MO); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Remote work environment

Flexible scheduling

Entry-level friendly

Training and ongoing resources

Knowledge across hotels, resorts, and

Job summary

Professional Travel Group is seeking motivated individuals for remote customer support focused on vacation planning, travel research, and reservations. No prior travel experience required; training provided.

You will help clients compare options, handle bookings, and organize itineraries while maintaining accurate records. This entry-level role offers flexible scheduling and the chance to develop knowledge across hotels, resorts, cruises, and destinations.

Qualifications

• Strong customer service and communication skills.
• Comfortable researching and comparing information online.
• Ability to work independently in a remote environment.
• Willingness to learn new travel resources and systems.

Responsibilities

• Assist clients with travel-related questions and vacation planning needs.
• Research hotels, resorts, cruises, destinations, and other travel options.
• Help clients compare available options based on preferences and budgets.
• Assist with reservations, booking details, and confirmation information.
• Provide support with reservation updates or changes when needed.
• Communicate important travel information, deadlines, and trip details.
• Research transportation, activities, excursions, and destination information.
• Help organize itineraries and important travel documents.
• Maintain accurate and organized client and reservation information.
• Utilize online travel platforms and supplier resources.
• Provide friendly and professional support throughout the travel planning process.

Skills

Customer service

Communication

Organizational skills

Research online

Remote work

Independence

Tools

Travel platforms

Job description

Professional Travel Group is seeking motivated individuals for remote customer support focused on vacation planning, travel research, and reservations. No prior travel experience required; training provided.

You will help clients compare options, handle bookings, and organize itineraries while maintaining accurate records. This entry-level role offers flexible scheduling and the chance to develop knowledge across hotels, resorts, cruises, and destinations.