Remote Travel Concierge & Support Specialist

Aisles & Abroad; Seattle (WA); Remote; USD 35,000 - 65,000; Full time

Job summary

Aisles & Abroad is hiring a Travel Support Specialist to assist clients with travel inquiries, coordinate reservations, and ensure a smooth booking process. This entry-level role requires no prior travel experience and includes structured onboarding and training.

The position offers a remote work setup with room for professional development, and you will join a supportive team focused on delivering excellent customer service throughout the travel journey.

Qualifications

• Excellent written and verbal communication skills.
• Customer-focused with attention to detail.
• Comfortable using online systems and digital platforms.
• Ability to work independently in a remote environment.
• Previous customer service, hospitality, or administrative experience is helpful but not required.

Responsibilities

• Respond to client inquiries regarding travel options, reservations, and itinerary details
• Assist with coordinating and confirming bookings for hotels, cruises, and vacation packages
• Review travel information for accuracy, including dates, traveler details, and accommodations
• Provide timely updates and clear communication before and after travel
• Maintain organized records of client interactions and reservations
• Deliver professional and responsive customer support

Skills

Communication

Customer-focused

Digital systems

Remote independence

Customer service experience

Job description

Aisles & Abroad is hiring a Travel Support Specialist to assist clients with travel inquiries, coordinate reservations, and ensure a smooth booking process. This entry-level role requires no prior travel experience and includes structured onboarding and training.

The position offers a remote work setup with room for professional development, and you will join a supportive team focused on delivering excellent customer service throughout the travel journey.