Remote Travel Concierge — Booking & Support Specialist

Aisles & Abroad; Seattle (WA); Remote; USD 45,000 - 75,000; Full time

Job summary

Aisles & Abroad is seeking a Travel Customer Service Representative to help clients with hotel bookings and travel arrangements in a remote setting.

In this role you will respond to client inquiries, assist with selecting accommodations, manage bookings and maintain detailed records while ensuring client satisfaction.

We provide training and onboarding resources, access to booking platforms, a flexible schedule and ongoing support from experienced team members.

Qualifications

• Strong interpersonal and communication skills.
• Customer service experience is a plus.
• Organized and detail-oriented.
• Comfortable working remotely.
• Must be 18 or older.

Responsibilities

• Respond to client inquiries regarding travel bookings.
• Assist with selecting and reserving accommodations.
• Provide accurate travel information and recommendations.
• Manage bookings and maintain detailed records.
• Ensure client satisfaction throughout the process.

Skills

Interpersonal skills

Communication skills

Customer service

Organized

Detail-oriented

Remote work

Age 18+

Job description

Aisles & Abroad is seeking a Travel Customer Service Representative to help clients with hotel bookings and travel arrangements in a remote setting.

In this role you will respond to client inquiries, assist with selecting accommodations, manage bookings and maintain detailed records while ensuring client satisfaction.

We provide training and onboarding resources, access to booking platforms, a flexible schedule and ongoing support from experienced team members.