Remote Travel Support Pro — Flexible & 100% Remote

Livetripexperience; Pittsburgh (Allegheny County); Remote; USD 42,000 - 56,000; Full time

Benefits offered by this job

Remote work

Flexible scheduling

Comprehensive training

Job summary

Livetripexperience is seeking a Remote Travel Support Specialist to be the primary contact for travelers, handling inquiries, itinerary changes, and issue resolution from a home office. You will communicate clearly via email, chat, and phone to keep journeys smooth.

This 100% remote role offers flexible scheduling, comprehensive training on our travel systems, and the ability to work independently in a supportive team. Prior customer support or travel industry experience is valued.

Qualifications

• Ability to resolve inquiries with clear, accurate information.
• Experience using booking platforms and remote communication tools.
• Strong written and verbal English communication skills.

Responsibilities

• Act as the first line of support for clients via email, chat, and phone regarding their travel plans.
• Process booking modifications, flight cancellations, and special accommodation requests promptly.
• Troubleshoot travel-related issues in real-time to minimize client stress.
• Maintain up-to-date knowledge of travel requirements and destination protocols to advise clients accurately.
• Document all client interactions and updates in our internal systems.

Skills

Problem solving

Tech-savvy

English communication

Tools

Booking platforms

CRM systems

Remote collaboration tools

Job description

Livetripexperience is seeking a Remote Travel Support Specialist to be the primary contact for travelers, handling inquiries, itinerary changes, and issue resolution from a home office. You will communicate clearly via email, chat, and phone to keep journeys smooth.

This 100% remote role offers flexible scheduling, comprehensive training on our travel systems, and the ability to work independently in a supportive team. Prior customer support or travel industry experience is valued.