Remote Travel Support Pro

Wanderwell Collective; Texas; Remote; USD 32,000 - 52,000; Part time

Benefits offered by this job

Training & mentorship

Certification path

Travel discounts

Online community

Job summary

Wanderwell Collective is seeking a detail-oriented Travel Support Specialist to assist clients with bookings, inquiries, and travel-related questions in a fully remote environment.

You will respond to inquiries via email, phone, and chat, confirm reservations, troubleshoot issues, and uphold high levels of service. Flexible scheduling options include part-time or full-time roles, catering to diverse personal commitments.

Qualifications

• Experience in customer service or travel industry is a plus.
• Strong communication skills and ability to work independently.
• Comfortable using online tools and booking portals.

Responsibilities

• Respond to customer inquiries via email, phone, and chat in a timely and professional manner.
• Provide accurate information about travel bookings, itineraries, and policies.
• Troubleshoot common client issues and elevate complex matters as needed.
• Maintain up-to-date knowledge of supplier systems, policies, and procedures.
• Follow up with clients to ensure satisfaction and support post-booking.
• Log all communications accurately using internal systems.

Skills

Customer service

Travel industry

Independent work

Communication

Tools

CRM systems

Booking portals

Internal systems

Job description

Wanderwell Collective is seeking a detail-oriented Travel Support Specialist to assist clients with bookings, inquiries, and travel-related questions in a fully remote environment.

You will respond to inquiries via email, phone, and chat, confirm reservations, troubleshoot issues, and uphold high levels of service. Flexible scheduling options include part-time or full-time roles, catering to diverse personal commitments.