Remote Travel Support Specialist

Wanderwell Collective; Maryland; Remote; USD 36,000 - 48,000; Full time

Benefits offered by this job

Structured onboarding

Remote work

Access to travel booking tools

Job summary

Wanderwell Collective is seeking motivated individuals for a fully remote Travel Customer Support role, helping clients with vacation research, reservations coordination, and travel inquiries. No prior travel industry experience is required; comprehensive training and ongoing guidance are provided to ensure you feel confident and supported in your role.

You will respond to client inquiries, assist with bookings for flights, hotels, cruises, and vacation packages, and maintain organized records.

Qualifications

• Excellent communication, both written and verbal.
• Comfortable with online booking platforms and systems.
• Detail-oriented with strong organizational skills.
• Able to work independently in a remote environment.

Responsibilities

• Respond to client inquiries regarding vacation options and travel details.
• Assist with booking support for flights, hotels, cruises, and vacation packages.
• Provide clear communication before, during, and after travel.
• Review reservations for accuracy and completeness.
• Maintain organized client records and documentation.
• Deliver high-quality customer service with professionalism and care.

Skills

Strong communication skills

Online booking platforms

Detail-oriented

Independent work in remote setting

Job description

Wanderwell Collective is seeking motivated individuals for a fully remote Travel Customer Support role, helping clients with vacation research, reservations coordination, and travel inquiries. No prior travel industry experience is required; comprehensive training and ongoing guidance are provided to ensure you feel confident and supported in your role.

You will respond to client inquiries, assist with bookings for flights, hotels, cruises, and vacation packages, and maintain organized records.