Remote Travel Support Specialist — Client Services

Wanderwell Collective; Alabama; Remote; USD 40,000 - 65,000; Full time

Benefits offered by this job

Remote work

Flexible schedule

Travel discounts

Professional development

Job summary

Wanderwell Collective is seeking a Travel Support Specialist – Client Services to handle client communications, itinerary updates, and real-time travel issue resolution. This fully remote role offers flexible hours and growth into senior travel advisory positions as you gain experience.

You will respond to inquiries, coordinate with airlines and providers, and maintain accurate client records in our CRM. A strong customer-service mindset and tech-savviness are essential for success.

Qualifications

• Previous experience in a travel agency or customer support role.
• Strong attention to detail and excellent communication skills.
• Ability to work flexible hours, including evenings or weekends if needed.
• Tech-savvy and comfortable using booking platforms and CRMs.

Responsibilities

• Respond to client inquiries about existing or upcoming trips.
• Resolve travel issues (delays, cancellations, schedule changes) in real time.
• Communicate with airlines, hotels, and tour providers to make changes.
• Confirm itinerary details, send reminders, and provide travel tips.
• Document interactions and maintain client records in our CRM system.

Skills

Attention to detail

Communication skills

Flexible hours

Tech-savvy

Tools

Booking platforms

CRMs

Job description

Wanderwell Collective is seeking a Travel Support Specialist – Client Services to handle client communications, itinerary updates, and real-time travel issue resolution. This fully remote role offers flexible hours and growth into senior travel advisory positions as you gain experience.

You will respond to inquiries, coordinate with airlines and providers, and maintain accurate client records in our CRM. A strong customer-service mindset and tech-savviness are essential for success.