Remote Travel Support Coordinator — Customer Experience

Enchanted Horizons Travel; Easton (MD); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Comprehensive training

Ongoing mentorship

Flexible remote work options

Career growth within the travel industry

Job summary

Enchanted Horizons Travel is seeking a motivated Customer Service Coordinator to provide travel support and ensure a positive client experience. This role involves communicating with clients, assisting with travel inquiries, and maintaining high service standards.

The ideal candidate will have strong communication skills, a customer-focused mindset, and an interest in travel. Flexible work options in both part-time and full-time capacities are available.

Qualifications

• Excellent written and verbal communication skills.
• Strong organization and time-management abilities.
• Self-motivated and comfortable working remotely.
• Detail-oriented and customer-focused mindset.
• Customer service, administrative, or hospitality experience preferred.

Responsibilities

• Communicate with clients regarding travel inquiries and requests.
• Provide guidance on travel options, timelines, and next steps.
• Support reservation coordination and follow-up communication.
• Ensure accuracy of client information and travel details.
• Deliver high-quality service with professionalism and care.

Skills

Excellent verbal communication skills

Excellent written communication skills

Strong organization

Time-management abilities

Customer service experience

Job description

Enchanted Horizons Travel is seeking a motivated Customer Service Coordinator to provide travel support and ensure a positive client experience. This role involves communicating with clients, assisting with travel inquiries, and maintaining high service standards.

The ideal candidate will have strong communication skills, a customer-focused mindset, and an interest in travel. Flexible work options in both part-time and full-time capacities are available.