Remote Travel Support Coordinator — Customer Experience

Enchanted Horizons Travel; Frankfort (KY); On-site; USD 30,000 - 45,000; Part time

Benefits offered by this job

Comprehensive training and ongoing mentorship

Flexible remote work options

Career growth within the travel industry

Job summary

Enchanted Horizons Travel is seeking a motivated Customer Service Coordinator to provide essential travel support and create a positive client experience. The role involves assisting customers with travel queries, coordinating details, and ensuring effective communication throughout the planning process.

This position is ideal for individuals who love helping others and thrive in a service-oriented travel team. Opportunities for part-time or full-time employment are available with comprehensive training and career growth potential.

Qualifications

• Previous experience in customer service, administration, or hospitality preferred.
• Interest in travel is beneficial.

Responsibilities

• Communicate with clients regarding travel inquiries and requests.
• Provide guidance on travel options, timelines, and next steps.
• Support reservation coordination and follow-up communication.
• Ensure accuracy of client information and travel details.
• Deliver high-quality service with professionalism and care.
• Follow company processes and service standards.

Skills

Excellent written and verbal communication skills

Strong organization and time-management abilities

Self-motivated and comfortable working remotely

Detail-oriented and customer-focused mindset

Job description

Enchanted Horizons Travel is seeking a motivated Customer Service Coordinator to provide essential travel support and create a positive client experience. The role involves assisting customers with travel queries, coordinating details, and ensuring effective communication throughout the planning process.

This position is ideal for individuals who love helping others and thrive in a service-oriented travel team. Opportunities for part-time or full-time employment are available with comprehensive training and career growth potential.