Remote Travel Support Coordinator — Customer Experience

Enchanted Horizons Travel; Laurel (DE); Remote; USD 30,000 - 45,000; Part time

Benefits offered by this job

Comprehensive training and ongoing mentorship

Flexible remote work options

Career growth within the travel industry

Job summary

Enchanted Horizons Travel is seeking a motivated Customer Service Coordinator to assist clients with travel support and maintain positive client experiences. Responsibilities include handling travel-related inquiries and coordinating reservations to ensure details are accurate.

The ideal candidate should excel in communication and organization, be self-motivated, and bring a customer-focused mindset to the team. Training and flexible work options will be provided, making this an appealing opportunity for those interested in the travel industry.

Qualifications

• Self-motivated and comfortable working remotely.
• Customer service, administrative, or hospitality experience preferred.
• Interest in travel is beneficial.

Responsibilities

• Communicate with clients regarding travel inquiries and requests.
• Provide guidance on travel options, timelines, and next steps.
• Support reservation coordination and follow‑up communication.
• Ensure accuracy of client information and travel details.
• Deliver high‑quality service with professionalism and care.

Skills

Excellent written and verbal communication skills

Strong organization and time-management abilities

Detail-oriented and customer-focused mindset

Customer service experience

Job description

Enchanted Horizons Travel is seeking a motivated Customer Service Coordinator to assist clients with travel support and maintain positive client experiences. Responsibilities include handling travel-related inquiries and coordinating reservations to ensure details are accurate.

The ideal candidate should excel in communication and organization, be self-motivated, and bring a customer-focused mindset to the team. Training and flexible work options will be provided, making this an appealing opportunity for those interested in the travel industry.