Remote Travel Support Coordinator — Customer Experience

Enchanted Horizons Travel; Webster City (IA); On-site; USD 35,000 - 50,000; Part time

Benefits offered by this job

Comprehensive training and ongoing mentorship

Flexible remote work options

Career growth within the travel industry

Job summary

Enchanted Horizons Travel is seeking a motivated Customer Service Coordinator to provide travel support and ensure a positive client experience. This role focuses on assisting customers with travel-related questions and coordinating details effectively.

The ideal candidate will enjoy helping people and contribute to a service-oriented travel team. Responsibilities include guiding clients with travel inquiries, supporting reservation processes, and ensuring customer satisfaction.

Qualifications

• Strong organization and time-management abilities.
• Self-motivated and comfortable working remotely.
• Detail-oriented and customer-focused mindset.

Responsibilities

• Communicate with clients regarding travel inquiries and requests.
• Provide guidance on travel options and next steps.
• Support reservation coordination and follow-up communication.

Skills

Excellent written and verbal communication skills

Strong organization and time‑management abilities

Customer service experience

Job description

Enchanted Horizons Travel is seeking a motivated Customer Service Coordinator to provide travel support and ensure a positive client experience. This role focuses on assisting customers with travel-related questions and coordinating details effectively.

The ideal candidate will enjoy helping people and contribute to a service-oriented travel team. Responsibilities include guiding clients with travel inquiries, supporting reservation processes, and ensuring customer satisfaction.