Remote Travel Support & Concierge

Inspired; Palm Springs (CA); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Travel perks

Exclusive industry discounts

Ongoing training

Job summary

A leading travel agency is looking for a Travel Customer Representative to support clients throughout their travel journey. This role involves responding to inquiries, assisting with bookings, and providing essential travel information. The ideal candidate will possess strong communication skills and a customer service background. This position offers remote work with flexible scheduling and growth opportunities within the agency, along with travel perks and discounts.

Qualifications

• Excellent verbal and written communication skills.
• Strong customer service experience, preferably in travel or hospitality.
• Organized, dependable, and proactive with high attention to detail.

Responsibilities

• Respond promptly and professionally to client inquiries via email, phone, and messaging.
• Assist with travel bookings, changes, cancellations, and special requests.
• Provide accurate information about destinations, travel documents, and agency policies.

Skills

Verbal communication

Customer service experience

Attention to detail

Technology proficiency

Job description

A leading travel agency is looking for a Travel Customer Representative to support clients throughout their travel journey. This role involves responding to inquiries, assisting with bookings, and providing essential travel information. The ideal candidate will possess strong communication skills and a customer service background. This position offers remote work with flexible scheduling and growth opportunities within the agency, along with travel perks and discounts.