Remote Travel Specialist — Plan Journeys, Earn Perks

Jones Express Travel; Los Angeles (CA); Remote; USD 40.000 - 65.000; Vollzeit

Benefits dieser Stelle

Remote flexibility

Exclusive travel perks

Professional growth & training

Zusammenfassung

Jones ExpressTravel Agency USA is seeking a Remote Travel Specialist to guide clients through every stage of their journey, from planning to return home. You will assist with travel arrangements, answer questions, manage updates, and resolve challenges with professionalism and care.

Based remotely, you will work with a team that values personalized service, attention to detail, and seamless experiences for travelers across the country. Training and ongoing support are provided to help you excel.

Qualifikationen

• Excellent written and verbal communication to handle client inquiries across channels.
• Experience in customer service, ideally in travel, tourism, or hospitality.
• Strong attention to detail and organizational habits with a proactive approach.

Aufgaben

• Respond to client inquiries via email, phone, and messaging in a timely, professional manner.
• Assist clients with bookings, modifications, cancellations, and special travel requests.
• Provide up-to-date information on destinations, documentation, and agency processes.
• Follow up with clients to confirm plans and gather post-trip feedback.
• Address concerns with empathy and efficiency to ensure client satisfaction.

Kenntnisse

Communication skills

Travel customer service

Attention to detail

Proactive mindset

Tech-savvy

Tools

Booking systems

Jobbeschreibung

Jones ExpressTravel Agency USA is seeking a Remote Travel Specialist to guide clients through every stage of their journey, from planning to return home. You will assist with travel arrangements, answer questions, manage updates, and resolve challenges with professionalism and care.

Based remotely, you will work with a team that values personalized service, attention to detail, and seamless experiences for travelers across the country. Training and ongoing support are provided to help you excel.