Remote Travel Advisor: Plan & Book Dream Journeys

Jones Express Travel; San Diego (CA); Remoto; USD 40.000 - 60.000; Tempo pieno

Vantaggi offerti da questo lavoro

Exclusive travel perks

Industry discounts

Professional development

Descrizione del lavoro

Jones Express Travel is seeking a Remote Travel Specialist to guide clients through every step of their journey, from planning to return, ensuring a seamless and stress-free experience.

You will assist with travel arrangements, respond to inquiries, and resolve challenges with professionalism and care. Remote work offers flexible hours and access to exclusive travel perks and discounts, along with ongoing training and growth opportunities.

Competenze

• Customer service experience, ideally in travel, tourism, or hospitality.
• Excellent written and verbal communication.
• Detail-oriented with strong organizational habits.
• Tech-savvy; able to learn booking tools quickly.
• Genuine enthusiasm for travel and helping others create memories.

Mansioni

• Respond to client inquiries across email, phone, and messaging in a timely, professional manner.
• Assist with bookings, modifications, cancellations, and special travel requests.
• Provide up-to-date information on destinations, documentation, and agency processes.
• Follow up to confirm travel plans and collect post-trip feedback.
• Address client concerns with empathy and efficiency to ensure satisfaction.
• Maintain high levels of customer satisfaction and contribute to a positive client experience.

Descrizione del lavoro

Jones Express Travel is seeking a Remote Travel Specialist to guide clients through every step of their journey, from planning to return, ensuring a seamless and stress-free experience.

You will assist with travel arrangements, respond to inquiries, and resolve challenges with professionalism and care. Remote work offers flexible hours and access to exclusive travel perks and discounts, along with ongoing training and growth opportunities.