Remote Travel Reservations Specialist

Jbnetworking; Bellevue (WA); Remote; USD 40,000 - 60,000; Full time

Benefits offered by this job

Remote Work Environment

Flexible Scheduling

Training Available

Ongoing Education

Team Resources

Supplier Training

Professional Skill Development

Industry Exposure

Job summary

Jbnetworking is seeking an organized Reservation Specialist to assist clients with travel inquiries, reservation coordination, and ongoing customer support. This remote role suits those who enjoy researching options and delivering a positive customer experience, with training available for newcomers to the travel industry.

Key responsibilities include handling client inquiries, gathering preferences, researching options, verifying bookings, and communicating with suppliers.

Qualifications

• Experience in customer service or hospitality is beneficial but not required.
• Strong written and verbal communication skills are essential.
• Detail-oriented and highly organized individuals will excel in this role.
• Comfortable working with computers and online systems is expected.

Responsibilities

• Respond to client inquiries regarding travel and reservation options.
• Gather information about client preferences, dates, destinations, and travel needs.
• Research available accommodations, cruises, tours, resorts, and vacation packages.
• Assist clients with reservation details using approved travel supplier platforms.
• Verify booking information for accuracy.
• Provide clients with relevant confirmation and travel information.
• Assist with reservation updates and changes when needed.
• Communicate with suppliers regarding reservation questions.
• Maintain accurate and organized client records.
• Provide professional follow-up throughout the reservation process.
• Stay informed about supplier policies and destination information.

Skills

Customer service

Communication

Detail orientation

Organization

Computer skills

Research skills

Multi-tasking

Independent work

Willingness to learn

Travel knowledge (helpful)

Tools

Travel supplier platforms

Job description

Jbnetworking is seeking an organized Reservation Specialist to assist clients with travel inquiries, reservation coordination, and ongoing customer support. This remote role suits those who enjoy researching options and delivering a positive customer experience, with training available for newcomers to the travel industry.

Key responsibilities include handling client inquiries, gathering preferences, researching options, verifying bookings, and communicating with suppliers.