Remote Travel Reservations Specialist

Jbnetworking; Irvine (CA); Remote; USD 40,000 - 58,000; Full time

Benefits offered by this job

Remote work environment

Flexible scheduling

Training available

Ongoing education

Team resources

Supplier training

Professional skill development

Industry exposure

Job summary

Jbnetworking is seeking an organized and customer-focused Reservation Specialist to assist clients with travel inquiries, reservation coordination, and ongoing support in a remote setting. You will handle inquiries, collect preferences, and ensure accurate bookings.

Training is provided, and you’ll gain experience researching accommodations, cruises, tours, and vacation packages while maintaining detailed client records and delivering a positive customer experience.

Qualifications

• Excellent customer service skills.
• Strong written and verbal communication.
• Detail-oriented and highly organized.
• Comfortable working with computers and online systems.
• Strong research and problem-solving abilities.
• Ability to manage multiple client requests.
• Self-motivated and able to work independently.
• Willingness to learn new platforms and processes.
• Customer service, administrative, hospitality, reservations, or travel experience is helpful but not required.

Responsibilities

• Respond to client inquiries regarding travel and reservation options.
• Gather information about client preferences, dates, destinations, and travel needs.
• Research available accommodations, cruises, tours, resorts, and vacation packages.
• Assist clients with reservation details using approved travel supplier platforms.
• Verify booking information for accuracy.
• Provide clients with relevant confirmation and travel information.
• Assist with reservation updates and changes when needed.
• Communicate with suppliers regarding reservation questions.
• Maintain accurate and organized client records.
• Provide professional follow-up throughout the reservation process.
• Stay informed about supplier policies and destination information.

Skills

Customer service

Written & verbal communication

Detail oriented

Computer literacy

Research & problem solving

Multitasking

Self-motivated

Willingness to learn

Travel industry experience (helpful)

Job description

Jbnetworking is seeking an organized and customer-focused Reservation Specialist to assist clients with travel inquiries, reservation coordination, and ongoing support in a remote setting. You will handle inquiries, collect preferences, and ensure accurate bookings.

Training is provided, and you’ll gain experience researching accommodations, cruises, tours, and vacation packages while maintaining detailed client records and delivering a positive customer experience.