Remote Travel Reservations Specialist

Jbnetworking; Indianapolis (IN); Remote; USD 42,000 - 60,000; Full time

Job summary

Jbnetworking is seeking a detail-oriented Reservation Specialist to assist clients with travel inquiries, reservation coordination, and ongoing customer support. This remote role welcomes organized individuals who enjoy researching options and delivering a positive customer experience.

Training and resources are available for those new to travel. You will respond to inquiries, gather preferences, research options, verify bookings, and maintain client records while staying informed on supplier

Qualifications

• Excellent customer service skills.
• Strong written and verbal communication.
• Detail-oriented and highly organized.
• Comfortable working with computers and online systems.
• Strong research and problem-solving abilities.
• Ability to manage multiple client requests.
• Self-motivated and able to work independently.
• Willingness to learn new platforms and processes.
• Travel experience or travel industry familiarity is helpful but not required.

Responsibilities

• Respond to client inquiries regarding travel and reservation options.
• Gather information about client preferences, dates, destinations, and travel needs.
• Research available accommodations, cruises, tours, resorts, and vacation packages.
• Assist clients with reservation details using approved travel supplier platforms.
• Verify booking information for accuracy.
• Provide clients with relevant confirmation and travel information.
• Assist with reservation updates and changes when needed.
• Communicate with suppliers regarding reservation questions.
• Maintain accurate and organized client records.
• Provide professional follow-up throughout the reservation process.
• Stay informed about supplier policies and destination information.

Skills

Customer service

Communication

Detail-oriented

Organization

Tech savviness

Research skills

Multitasking

Self-motivated

Willingness to learn

Travel knowledge

Job description

Jbnetworking is seeking a detail-oriented Reservation Specialist to assist clients with travel inquiries, reservation coordination, and ongoing customer support. This remote role welcomes organized individuals who enjoy researching options and delivering a positive customer experience.

Training and resources are available for those new to travel. You will respond to inquiries, gather preferences, research options, verify bookings, and maintain client records while staying informed on supplier